IT Support Technician

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Angajator: Gi Group Romania
Domeniu:
  • Banci
  • IT Hardware
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.11.2020
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    ·University grade, preferable in subject of IT, electronics or telecommunication;
    ·Minimum 1 year experience in IT support;
    ·Mastery in Windows 10 and MS Office 2013 environment;
    ·Ability to diagnose hardware problems (PC's, laptops, printers etc.);
    ·Familiarity with LAN, WAN and Active Directory principles;
    ·Knowledge of ITIL methodology and Microsoft PowerShell will be an asset;
    ·Good English verbal & written;
    ·Eager to learn new technologies;
    ·Positive, can do attitude and ability to work with in a team;
    ·Strong communication skills;
    ·Ability to cope with stress and workload.

    Responsabilitati

    ·Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure);
    ·Perform workstation’s hardware, software and periphery devices maintenance and repair to ensure optimal workstation performance;
    ·Assist/coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware;
    ·Create and maintain network and domain user accounts and mailboxes;
    ·Install, test and maintain desktop, servers and other network devices (including patching, upgrades and configuration adjustments);
    ·Troubleshoot network connectivity in a LAN/WAN environment – provide technical support for all network devices, including firewalls, routers, switch infrastructure;
    ·Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime;
    ·Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking.