Casino Customer Support-Night Shift

Angajator: EveryMatrix
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.12.2020
    Scurta descriere a companiei

    EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.

    Cerinte

    Either start off your career on the right foot or add to your already existing skill- set, EveryMatrix team provides a great working environment - both friendly and relaxed - suited for personal development in a tech-driven company full of interesting and challenging projects. Our headquarters is situated right in the heart of the city, at Unirii Square and comes with all the benefits of a central localization, including ease of access to the Old Town for the occasional get-together with your future teammates.

    Requirements:

    • Good written English skills (mandatory);
    • Clear and positive communication skills;
    • Active listener;
    • Internet browsing is no mystery to you and know all the shortcuts;
    • The technical aspects of an activity are fun for you;
    • Previous experience in gambling industry is a plus;
    • Ability to follow documented procedures, logical thinking;
    • Willingness to continuously learn and improve;
    • Highly organized, focus capacity;
    • Team spirit;
    • Time management skills;
    • Ability to communicate technical problems concisely and professionally.

    Responsabilitati

    Responsibilities
    The customer support will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.

    Alte informatii

    Other info
    • The base salary is 400 Euro;
    • Even though the position is entry-level you can grow as fast as your results are. Our defined career path gives good opportunities for the right person;
    • The work schedule is from 01:00-09:00, 5 days/ week in shifts;
    • You will be required to work on weekends, but you will receive 2 free days within the working week. More details about the working schedule will be provided over the interview;
    • Paid taxi for night shifts;
    • Headquarters in the heart of the city, at Unirii Square
    • Flexible schedule
    • Private Medical Subscription
    • Daily Catered Lunch
    • Our own in-house gym, health & well-being programs
    • Bookster subscription & Books corner (online and offline)
    • Fun corner: pool, ping pong table, PS4, lots of board games
    • Internal & external training
    • Team Activities, Friday Bars, Summer Party & Christmas Party (we like to ‘Work hard, party harder’)
    • Extra vacation days with every year inside the company
    • Anniversary Gifts
    • Fruits Tuesday.