Casino Customer Support-Night Shift
EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.
Either start off your career on the right foot or add to your already existing skill- set, EveryMatrix team provides a great working environment - both friendly and relaxed - suited for personal development in a tech-driven company full of interesting and challenging projects. Our headquarters is situated right in the heart of the city, at Unirii Square and comes with all the benefits of a central localization, including ease of access to the Old Town for the occasional get-together with your future teammates.
• Good written English skills (mandatory);
• Clear and positive communication skills;
• Active listener;
• Internet browsing is no mystery to you and know all the shortcuts;
• The technical aspects of an activity are fun for you;
• Previous experience in gambling industry is a plus;
• Ability to follow documented procedures, logical thinking;
• Willingness to continuously learn and improve;
• Highly organized, focus capacity;
• Team spirit;
• Time management skills;
• Ability to communicate technical problems concisely and professionally.
The customer support will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.
• The base salary is 400 Euro;
• Even though the position is entry-level you can grow as fast as your results are. Our defined career path gives good opportunities for the right person;
• The work schedule is from 01:00-09:00, 5 days/ week in shifts;
• You will be required to work on weekends, but you will receive 2 free days within the working week. More details about the working schedule will be provided over the interview;
• Paid taxi for night shifts;
• Headquarters in the heart of the city, at Unirii Square
• Flexible schedule
• Private Medical Subscription
• Daily Catered Lunch
• Our own in-house gym, health & well-being programs
• Bookster subscription & Books corner (online and offline)
• Fun corner: pool, ping pong table, PS4, lots of board games
• Internal & external training
• Team Activities, Friday Bars, Summer Party & Christmas Party (we like to ‘Work hard, party harder’)
• Extra vacation days with every year inside the company
• Anniversary Gifts
• Fruits Tuesday.