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Junior Technical Support (Back Office)
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Employer: | Allianz Services |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 06.03.2021 |
Remote work: | On-site |
Job role In this position you will be offering access and order management support for ALLIANZ TECHNOLOGY users and Local IT support for the Branch.
Responsibilities I.
- Creating and deleting user ID and profiles (including e-mail addresses) in the Allianz systems
- Assigning and administering access rights on different systems and domains (Windows, Unix)
- Controlling of access rights and assuring that the assignments are done according to the Allianz guidelines
- Creating and deleting User ID and groups in Unix and Windows.
- Communication with involved / responsible parties regarding administration and assigning of rights
- Order, reorder and return of IT hardware equipment: computers, components and consumables, optional hardware components
- Open tickets for the assigned users regarding IT issues
- Order, reorder and return of new telephones and telephone numbers and optional products, mobile phones, Blackberries and optional products (e.g. headset)
- Ordering and return of software components (remote access solutions, SharePoint licenses, audio and web conferencing products, WLAN Access)
- Fluent in English
- Minimum 1 year experience in accounts administration or basic experience in UNIX and Windows
- Advanced PC knowledge (including MS Office package)
- Proven organizational and self-motivation abilities
- Excellent communication skills
- Able to work independently
- Strong social, analytical and communication skills
- Flexible, and the ability to work hard as part of a team and to work well under pressure
- High motivation to manage and finalize tasks in complex environment
- Enjoying working in a distributed team
- Complete training curricula available (tailored courses);
- International Certifications (Agile, Prince, ITIL, IFOA, ACCA, IACCM etc.);
- Comprehensive Leadership Programs;
- All you can learn with LinkedIn Learning!
- German Language Courses for any level;
- All you can read with Bookster!
- Work from Home Option available;
- Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
- Go on Vacation and get a Holiday Bonus!
- Corporate Massage;
- Weekly Fruit Day;
- WorldClass Gym Discounts.
- Fixed salary compensation along with rewards & recognition performance-related bonus scheme;
- Meal and Gift Tickets.
Please read the Personal Data Processing Policy, Allianz Services >>
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