Project Officer - Packaging

Employer: bitExpert
Domain:
  • Internet - eCommerce
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 26.11.2020
    Short company description

    bitExpert - Our pulse is cross-technology software development that beats with every line of code.
    Join our international team of more than 80 colleagues. As different as we are, we all have one thing in common – the curiosity about technology and knowledge. We are an experienced, motivated, purposeful and cheerful team that is always looking forward to new challenges.

    We
    • are a growing company focusing on web-development
    • provide future-oriented software-development with modern methods and tools
    • work together with international enterprises, owner-operated companies and digital and com-munication-agencies
    • believe in maximum flexibility (work-location, work-hours, topics, methods)
    • have high quality standards
    • support your personal and professional growth
    • welcome your input
    • collaborate in small teams with shallow hierarchies

    Requirements

    •Excellent communication skills;
    •Ability to work both independently and as part of a team;
    •Very good knowledge of English language (fluency in English required)
    •Strong organizational, multi-tasking and prioritizing skills;
    •Computer literacy, good abilities in using Lotus notes and MS Office
    •Strong customer service skills;
    •Highly motivated and adaptable;
    •Abilities to work in a challenging environment with strict deadlines;
    •Team player and supportive person;
    •Strong documentation skills, problem solving skills and project follow up;
    •Interest for Project Management field.

    Responsibilities

    •Receiving applications requests from the client, verify the requests and assign them to the appropriate team;
    •Monitoring projects and ensuring effective implementation of activities, adherence to timeline, achievement of outcomes;
    •Working with specific tools (MSSM portal, Wendia, ServiceNow, Remedy, GSA) in an efficient manner;
    •Communicating and working with the customer to solve the issues that occur in the shortest time;
    •Escalating specific issues and documenting information;
    •Ensure that the team addresses all relevant issues within the specifications and various standards;
    •Provide necessary business information;
    •Ensure deliverables are prepared to satisfy the project requirements and schedule;
    •Keeping tracking reports, monthly reports;
    •Sending and receiving the correspondence for the project;
    •Organizing the team to meet the target dates for the packages and take appropriate actions to meet the customer expectations; •Running meetings with the team and with the customer to discuss issues, plan the next steps or provide status of the project; •Organizing and delivering online education for various customers onsite and online;
    •Participate to workshops and deliver presentations;
    •Prepare and edit direct correspondence, briefing materials, reports;
    •Prepare and distribute meeting minutes and action items to support follow-up action;
    •Build and maintain a good working relationship with customers ensuring that contractual outcomes and client satisfaction are met; •Maintaining a focus on quality, given the fact that workloads fluctuate;

    Other info

    What we offer:

    Competitive compensation
    International team of motivated and experienced people
    Work and development in a multinational environment
    Opportunity to learn and grow