Customer Data Assistant for sales team @ADT Autumn 2020

Employer: Michelin Romania
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 26.10.2020

    If you are passionate about numbers and have a keen eye for details, start your adventure in our Sales Administration Department at Michelin.
    We have a variety of opportunities, from entry level jobs to specialists’ roles (Customer data analyst, Customer sales administration, Sales analyst).

    As a Customer Data Assistant, you will:

    • Process invoicing rejections and issuing manual invoices in the internal system, respecting legal, fiscal and customs standards - using available documentation;
    • Identify and address billing issues in collaboration with Key Users and Manager;
    • Apply internal control rules (archiving, control checks, etc.);
    • Challenge and review billing flows, ensuring tax / legal compliance;
    • Provide quality service and professional support for customers with questions or issues regarding Michelin's products and services through various channels (telephone and email);
    • Respond to inquiries from clients: understand their requirements / requests , assess their needs, address solutions upon the case;
    • Manage the continuity of service of its perimeter (respect to polyvalence, permanence, formalization and documentation of activities).
    We would like you to bring to the team:
    • Communication skills (both written and oral);
    • Fluency in English and other European language: Polish, Turkish, French;
    • Economics background is a plus;
    • Attention to details and focus on results;
    • Ability to learn/to adapt to new processes;
    • A team-worker attitude and customer-oriented approach.
    How we recruit:
    Once you submit your application, one of our recruiters reviews it. If your profile fits our role:
    • We have a phone call to get to know each other;
    • We hold assessments to see your language skills and competencies;
    • We meet in an online interview, with a recruiter and the hiring manager.
    Pass all stages with flying colors, and we’ll send you an offer.

    At the moment, we are preparing for future recruitment projects.
    Submit your CV to be considered for upcoming roles.