Skilled Work Force Analyst

Employer: Teleperformance Romania
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • nationwide
    Updated at: 30.10.2020

    Looking for a Skilled Work force Analyst

    Requirements and eligibility criteria for this position:
    •    Proficient level of English
        Microsoft Office (Excel) knowledge - advanced level
    •    Ability to work under pressure •    Organizational skills
    •     Learning skills
    •     Flexibility and adaptability
    •     Strong problem-solving skill and interest in resolving complex situations
    •     Capacity to influence decisions based on data

    Develop and send to appropriate people various reports, including detailed forecasts, schedules, work schedule, performance for review
    • To keep the database up to date, to analyze trends and to come up with recommendations for improvement to the management team
    • Work directly with the department manager and come up with strategic planning recommendations, implementations and forecasts and ensure that objectives have been met
    Create weekly staff planning
    • To generate daily reports related to the established shifts, to adjust where the need of the project requires it and to make the necessary changes in the work schedule
    • To optimize the work schedule according to the requirements so as to contribute to the achievement of the objectives on the project • To monitor compliance with established processes and working methods;
    • To plan and ensure the implementation of the processes on the project of which it is part

    Here’s what you can expect from us:
               Super-fast recruitment process
               Work AT HOME - in pandemic period
               Competitive monthly salary
               Bookster - free subscription - delivered at home in pandemic period
               Referral bonuses (up to 500 euro!)
               Professionals development opportunities
               Medical care subscription to a private center
               Anniversary and special occasion gifts
               Driving school discount
              Many more benefits 

    A P P L Y   N O W  and in just a few days you could have a new SUPER JOB!