Knowledge Transfer Specialist
HELLA is a global, family-owned company listed on the stock exchange that employs some 38,000 members of staff at over 125 locations in some 35 countries. The HELLA Group develops and manufactures lighting and electronic components and systems for the automotive industry, and also has one of the largest trade organizations for automotive parts, accessories, diagnosis and services within Europe. In the Special Applications segment, HELLA also develops products for specialist vehicles. Complete vehicle modules, air-conditioning systems and vehicle electrical systems are produced in joint venture companies. With almost 7,000 people working in research and development, HELLA is one of the most important innovation drivers on the market. HELLA has achieved sales of around 6.6 billion Euros in fiscal year 2016/2017; in addition, the HELLA Group is one of the top 40 automotive parts suppliers in the world and one of the 100 largest German industrial companies.
•Min of 3 years relevant work experience (experience in automotive industry is a plus);
•Trainer or teaching experience is a plus;
•Work experience in SAP Materials Management module or/and SAP Ariba is a plus;
•Contribution to an international project implementation is a plus;
•Good knowledge of MS Office tools (Excel and Power Point);
•Very good English is a must; German would be a plus;
•Strong analytical and problem-solving skills;
•High level of commitment and initiative.
•Knowledge Transfer (trainings): Preparation activities for training realization, perform classroom or online training sessions for the systems/processes in the scope;
•First Level Support: Apply knowledge of processes and related systems to identify the root cause of highlighted system errors, to assess possible solution and to perform error correction or involve the 2nd level support if the case;
•New Systems/Processes: based on the request, participate to blue print workshops as a system/process expert, perform tests based on defined scenarios and elaborate training documents, perform knowledge transfer (trainings) of the newly developed system/process based on the defined roll out plan;
•Overarching Processes: process ad hoc or already scheduled tasks, collects the necessary information for the project and provide an overview in the form of reports to the Purchasing top-management.
•Generate ideas to continuously improve the Shared Service Organization steps for the defined services.