KYC and CDD Verification Team Leader

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Angajator: Mentor's Search
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 25.10.2020
    Scurta descriere a companiei

    Mentor's is a head-hunting and direct search company specializing in management and sales positions.


    • Excellent eye for detail (ability to detect forgery, mismatched information)
    • Strong Leadership skills with previous experience as in a manager/supervisory position
    • Previous experience in fraud and risk/AML knowledge
    • Ability to comprehend and analyse data for applying to optimization within your team
    • Excellent organizational skills with the ability to meet deadlines
    • Motivational and performance driven attitude
    • Great Communication skills with the ability to work effectively with people at all levels in an organization
    • Previous visibility in KYC/CDD document verification
    • Ability to meet deadline
    • Ability to work in a fast-paced environment.
    • Ability to work under pressure


     Performance management and overall development of the team based on learning , capabilities, and identifying specific training needs to increase team efficiency and quality.
     Ensuring the KYC verification work-flow is functioning at an optimal level, by review of incoming workload and SLA targets
     Delivering periodic and accurate reporting, in relation to incoming volumes, trends analysis to the Operations Manager
     Managing the rota, holidays, sick days etc, within the team
     Maintaining a thorough understanding of the industry rules, Customer Risk and company policy and procedures as it applies to KYC for current and new Regulations
     Ensure all KYC due diligence process documents are in line with industry regulations ad company procedures
     Overseeing and delivering quality assessment of the work performed by KYC and CDD Verification Analysts, providing regular performance feedback
     Work with Supervisor in the continued coaching and training members of the team as required
     Recruitment of new staff
     Support the Operations Manager with internal auditing, and regulatory review and escalated matters as needed