Customer Support with French and English - 2 months contract
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Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.
- Advanced level of French;
- Advanced level of English;
- Good communication skills;
- Team player.
- Take phone calls in both French and English, create tickets for escalations if needed;
- Offer services tailored to customer needs at the highest standard of performance;
- Assist in the maintenance of customer accounts;
- Insert all incidents into client-maintained databases, consistent with the project’s specifications.
This is what you can expect from us if you choose to join our team:
- Work from home;
- Performance bonus;
- Meal tickets and other company benefits (Private medical insurance, Gym discounts);
- Remote recruitment process;
- An important training plan (product functional) in order to insure your integration and your performance;
- The opportunity to grow with our e-Learning program of personal and professional development;
- Working in a young, friendly and multicultural environment with a motivated, professional and result oriented team.
Apply now and let's talk about the opportunity to join Conectys!