Front Office Manager

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Angajator: VON Consulting SRL
Domeniu:
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 24.10.2020
    Scurta descriere a companiei

    VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.

    Cerinte

    - Education: Undergraduate degree;
    - Min years of experience: 5 years line management experience leading a team or department;
    - Domain experience: RAN, Transmission, Core, FTTH and IP;
    - Deep understanding of Telecoms delivery process, models, and strategy; Telecoms market insight;
    - Excellent social and communication skills;
    - Financial acumen and skills;
    - Formulating strategies and concepts;
    - Adhering to principles and values;
    - Leading, supervising, and responding to change in a high pace environment.

    Responsabilitati

    - Drive performance of the Front Office organisation ensuring SLA/KPI targets are achieved;
    - You will ensure effective and efficient service delivery execution through cooperation and collaboration;
    - Build a work environment where colleagues can speak up and take courageous fact based decisions;
    - Ensure your team has the right competencies to perform their job and are developing new skills to meet our customer demands, e.g. moving to 5G, developing Automation competence;
    - Look after unit financial performance within the Front Office, ensuring the team spending remains within budget;
    - Lead by example, showing empathy and humanness;
    - Be willing to take a calculated risk and execute speedily;
    - Develop culture of continuous improvement and a positive environment where colleagues can be innovative.