Internship Technical Support Engineer @Hubgets Jobs from top companies in Romania

Employer: Jobs from top companies in Romania
Domain:
  • Engineering
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Ilfov
  • Updated at: 10.09.2020

    Internship Technical Support Engineer

    Romania / Bucharest

    What You Will Have to Do

    Are you fluent in English, but also in Linux & SQL? Do you like solving technical puzzles? If yes, we want you to spend your summer with us.


    As part of our Professional Services team, you'll interact with our customers and provide level 1 tech support. This could be anything from tips & tricks to customization or deployment consulting. Get your attention to detail ready, there will be uncommon use cases to investigate. Just so you know, our customers hold a special place in our heart, which means you'll have to take good care of them. 


    When the Cool Summer Internship is over, you may be one of the interns invited to join our team. If you are still a student, we'll customize your work schedule based on your school schedule and help you with your graduation project.


    Come on, take this exciting internship opportunity, gain valuable work experience and have fun all summer long. We have plenty of perks waiting for you 😊
     

    • Deliver web-based, email and phone product professional services in English
    • Handle support issues, whenever raised by customers
    • Write educative articles related to various issues or product features
    • Report documentation issues
    • Assist Marketing and Sales on product functionality
    • Report to Product Management about software experience

    What You Must Know

    • Very good English skills - write (excellent), spoken (excellent)
    • Linux operating system knowledge
    • Basic knowledge about network protocols, SQL language
    • Strong communication skills and empathy
    • Proactive approach on problems
    • High attention to details
    • Good organization skills
    • Investigative, good troubleshooting skills

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