Contract Administration and Reporting Referent

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• Experience in the ICT area, or Organization or ORM, CFO, Operations, Procurement;
• Basic knowledge of banking business and products;
• Basic knowledge of ICT environment;
• Basic knowledge on UCS processes and tools;
• Experience in Microsoft Office Excel and PowerPoint;
• Fluent English spoken and written, as it is daily – full day – used;
• Organizational and structured working style, highly goal oriented;
• Analytical skills and assertiveness;
• Able to establish good relationship with stakeholders internal and external, with which create cooperative environment, team working;
• Able to work with high level of independency – self organization of daily tasks, flexibility, open mind;
• Compliance mind set, attention to regulations, attitude to interact with Auditors and Auditing events.

• You are working in a global team located in Italy, Germany, Austria and Romania, managing about 170 service contracts with 80 Legal Entities in 25 countries;
• You are coordinating all activities in order to guarantee that these contracts are in line with all requirements (e.g. Group standards, regulations, processes, authorities) and standardized;
• In that way you are managing the complete lifecycle of a contract;
• You are also managing the contractual framework including attachments with the input of the stakeholders (e.g. Legal department, Outsourcing Management, Service Management functions);
• In this role you are supporting the Contract Managers in negotiation new contracts and updates;
• You are administrating all the contracts with additional information in a common database which is used also by the stakeholders;
• You will keep the database optimyzed and updated;
• You are involved and contributing to Group projects and initiatives impacting the contracts;
• Consolidate reports/KPIs as required by clients based on services provided by UCS, interfacing all UCS units to collect data from sources, providing them through central storage and ensuring overall data consistency across the Company;
• Steer and monitor report production-, validation- and publishing-process according contractual obligations, group rules or other agreements and documenting the overall UCS mandatory Reporting obligations towards UCS clients;
• Analyse reports/KPIs to facilitate further harmonization and global standardization with the relevant stakeholders (e.g. Process Owner/Manager) and supervising information on services provided (such as Volumes, SLA KPIs, Projects and Incidents);
• Design and maintain UCS central report repository (Customer Portal), where all reports are accessible to authorized clients’ staff as well as UCS functions and Contract Managers;
• Interface Holding functions for coordination on specific reporting needs, advising Contract Managers in client’s interactions on reporting matters, as well as other UCS Functions where necessary (e.g. findings).

Our offer to you

 Flexible working hours;
 The possibility of working remote 2 days/ week;
 A professional but still friendly work environment;
 Access to our benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
 Healthcare services from one of the agreed providers (3 potential options);
 Holidays accorded based on your working experience (21 up to 25 days);
 Career in a leading international banking group, build on the diversity of its strong local roots
 Dynamic and multinational environment, full of growing opportunities
 Enhance knowledge and skills, setting solid foundations for a professional development in the IT area of the financial industry


As a major financial institution, UniCredit thrives in a truly international dimension. We span 50 countries and give growth opportunities to people who share our excitement for constantly building on our local roots and strong European identity.

UniCredit Services is the global service Company of UniCredit that provides solutions in the Information & Communication Technology (ICT), Back Office & Middle Office, Real Estate, Security and Global Sourcing areas. The Company has about 11.000 colleagues and oversees activities in: Austria, Germany, Italy, Poland, United Kingdom, Czech Republic, Romania, Slovakia, Hungary, plus 2 branches: one located in New York and one in Singapore.

UniCredit is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age.