Operations Manager

Alior Bank S.A.Varsovia - Sucursala Bucuresti este parte a Alior Bank S.A., o banca de top din Polonia care asigura servicii pentru circa 4 milioane de clienti, atat persoane fizice, cat si persoane juridice. Combinand principiile bancare traditionale cu solutiile digitale, Alior Bank s-a remarcat printr-o crestere dinamica si si-a consolidat rapid pozitia pe piata printr-o oferta de produse si servicii inovatoare, stabilind noi standarde de calitate in sectorul financiar-bancar.

In 2013 Alior Bank a stabilit un parteneriat strategic cu operatorul de telefonie mobila T-Mobile Polonia cu scopul de a oferi servicii bancare inovatoare pe piata din Polonia.

Povestea de succes a acestui proiect a condus, in octombrie 2017, la lansarea Telekom Banking in Romania, in cadrul parteneriatului intre sucursala locala a Alior Bank si Telekom Romania. Prin oferta Telekom Banking, persoanele fizice au acces la operatiuni bancare rapide si comode, precum si la produse de economisire si de creditare in conditii avantajoase. Alior Bank S.A. Varsovia – Sucursala Bucuresti

Candidatul ideal
• Minimum 5 years experience in the banking field in the Operations area;
• Minimum 3 years experience in management;
• Expertise in managing and implementing operational processes in the Retail area - current accounts, debit and credit cards, personal loans;
• Expertise related to the national payment system (ReGIS, SAFIR, SENT), SENT / ReGIS authorized user would be a plus;
• Expertise in managing the processes of planning and ensuring business continuity;
• Expertise in coordination and implementation of projects and processes, business requirements, operational reports and activity monitoring;
• Extensive knowledge in the area of ​​internal control and the national / international regulatory framework (payment services, KYC and AML, consumer protection, etc.);
• Knowledge in the area of ​​seizures, reconciliations, outsourced processes, would be a plus
• Advanced level of English;
• Advanced knowledge of using MS OFFICE (especially excel), databases would be a plus;
• Capacity for analysis and synthesis; organizational ability, technical skills in understanding the processes and integrations of IT systems used;
• Ability to work with tight deadlines;
• Excellent communication skills.

Descrierea jobului
Operations Manager - Operations Unit

•Coordinates the centralized operational processes associated with opening current accounts, credit administration, payments in lei and foreign currency, cards - issuance, maintenance and chargeback, back office treasury, current account maintenance activities, loans, cards, seizures, reconciliation with partners, outsourced processes;
•Coordinates the business continuity plan at Bank level and elaborates specific procedures;
•Coordinates the internal control activity at the level of Operations department, ensuring an adequate management of the operational risks;
•Cooperates with service providers for each outsourced activities;
Ensures the elaboration of internal working procedures and monitors their observance;
•Coordinates and motivates subordinate staff, provides ongoing training and coaching for subordinate staff, preparing backup plans and professional development;
•Maintains contact with the Central Bank, Transfond, Romanian Association of Banks, other institutions and professional associations.
• Coordinates centralized operational processes associated with opening current accounts, credit administration, payments in lei and foreign currency, cards - issuance, maintenance and chargeback, treasury back office, maintenance activities for current accounts, loans, cards, seizures, reconciliation with partners, outsourced processes;
•Coordinates the business continuity plan at Bank level and elaborates specific procedures;
•Coordinates the internal control activity at the level of Operations department, ensuring an adequate management of the operational risks;
•Cooperates with service providers for each outsourced activities;
•Ensures the elaboration of internal working procedures and monitors their observance;
•Coordinates and motivates subordinate staff, provides ongoing training and coaching for subordinate staff, preparing backup plans and professional development ( 20 FTE)
•Maintains contact with the Central Bank, Transfond, the Romanian Association of Banks, other institutions and professional associations.