Engineer 2nd Line Radio Access Performance

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Angajator: Vodafone Intelligent Solutions (_VOIS)
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 26.11.2020
    Remote work: On-site
    Scurta descriere a companiei

    _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

    Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

    _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

    Cerinte

    Your day to day:
    • Assure high level performance for the Access Network through the analysis of quality parameters based on performance counters;
    • Evaluate Performance reports, make analysis of the main KPIs and lead investigations into the issues affecting the Access Network Performance;
    • Monitor the performance trend of KPIs, understand the real impact on customers and identify the reasons of performance degradations;
    • Evaluate the KPI trends after changes with potential impact in the network;
    • Collaborate with stakeholders to define priorities for hardware and software corrections or suppliers and third parties interventions;


    With these skills, you are a great candidate:
    • Knowledge and experience in telecommunication services and technologies, radio network performance analysis and trouble shooting.
    • Knowledge of Performance Management Tools (M2020, Nastar WCDMA, Business Objects )
    • Work in a complex evolving international environment where excellent personal traits and skills are needed to negotiate, cooperate and support Opcos and the rest of the Global organization.
    • Team working oriented.
    • Good knowledge of the English language.
    • University degree: faculty of Electronics Telecommunications and Information Technology, Faculty of Automatic Control and Computer Science, Cybernetics, Informatics.
    • 1-2 years of experience in Telecommunication.

    Responsabilitati

    With these activities you will have a great impact on our business:
    • Deliver reports on Access Network performance and capacity utilization, including trend analysis and root cause analysis for major trend changes.
    • Collaborate in the root causes analysis to identify corrective actions in order to achieve service and performance levels restoration.
    • Utilizing innovative methods and best-in-class tools and applications to measure the Access Network performance and customer experience impact.
    • Verify Network KPIs after software upgrades or parameter changes in order to detect impacts on network performance.
    • Collaborate to identify areas where processes can be improved or tasks can be automated, using programming scripts or innovative methods.

    Alte informatii

    Sounds like the perfect job? We’ve got even more to offer:
    • Work from Home – You can have home office 2 days per week
    • Medical and dental services
    • Life insurance
    • Dedicated employee phone subscription
    • Special discounts for gyms and retailers
    • Annual Company Bonus
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
    • You get to work with tried and trusted web-technology
    • Getting in on the ground floor of an technology changing company
    • Flexible Vacation – Take time off when you need it, we trust you

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