Customer support - lb maghiara

Angajator: ManpowerGroup Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 20.09.2020
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Cerinte

    - English language is required.
    - Hungarian language is required.
    - SAP or similar ERP platforms experience is preferable.

    Responsabilitati

    Dealing with phone and email enquiries from customers
    - Issue quotations for spare parts and service visits requested by customers or sales representatives
    - Request price quote from suppliers when needed
    - Support to all Sales Managers and Engineers within the group
    - Progressing orders received and update customers / sales representatives on progress
    - Set up BOM for equipment or specific spare parts when required - Set up Purchase orders with all relevant details , send to supplier and chase for delivery update.
    - Run report on approved / sent order to ensure all is in order
    - Logistics for machine orders –
    - Receive any “Direct” shipment on SAP and arrange charge to customers accordingly - Set up Service contracts for any new equipment sold
    - Record installation of new equipment upon service report receipt
    - Record Service visits completed and arrange quote / charge accordingly - Manage spare part consignment stock on SAP , replacement of parts used and record / charge accordingly. - Complete tasks given by Business Manager