Accounts Receivable Collection Specialist with Spanish & Italian
WNS Global Services is a recognized leader in business process outsourcing (BPO).
We deliver value to our customers by bringing operational excellence, deep industry and functional knowledge to critical business processes. Our customers comes from various industries, such us: travel, insurance, financial services, healthcare, manufacturing, distribution and retail.
We will welcome you in a global team and in a friendly work environment where you can professionally evolve. Looking forward meeting you!
Ideal candidate for the Accounts Receivable collection specialist position:
At least 1-year experience in Accounts Receivable/Collections/Customer Service;
Fluency in Spanish and Italian language (B2/C1 level) and strong English skills is a must;
Experience of SAP systems and Microsoft Office package;
Communicating with the end customers, treasury offices or other external parties in relation to processed activities and solving issues;
Develops good client relationships and good relations with the colleagues (within the project);
The duties of a Collections Specialist include proficient outbound and inbound collection calls, time-based email communication along with necessarily follow up and additional information, time-based SAP Dunning letters exports and forwarding;
Responsible for monitoring and maintaining assigned accounts - Customer calls, efficient summary of the accounts for easy later processing, additional customer information relaying and processing;
Establish and maintain effective and cooperative working relationships with Customers Operations and Finance teams.
Bonuses for your results;
A great office, a friendly atmosphere and a multinational environment. Team-Buildings and Christmas parties;
Meal tickets (15 RON/Day);
Wide range of development and training options (including soft skills and language courses);
Medical Coverage and Dental Discounts
Bookster and Benefits Online for you to enjoy your hobbies.