Accounts Receivable Collection Specialist with Spanish

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

Ideal candidate for the Accounts Receivable collection specialist position:

At least 1-year experience in Accounts Receivable/Collections/Customer Service;
Fluency in Spanish language (C1 level) and strong English skills is a must;
Experience of SAP systems and Microsoft Office package;

Key Responsibilities:

Communicating with the end customers, treasury offices or other external parties in relation to processed activities and solving issues;
Develops good client relationships and good relations with the colleagues (within the project);
The duties of a Collections Specialist include proficient outbound and inbound collection calls, time-based email communication along with necessarily follow up and additional information, time-based SAP Dunning letters exports and forwarding;
Responsible for monitoring and maintaining assigned accounts - Customer calls, efficient summary of the accounts for easy later processing, additional customer information relaying and processing;
Establish and maintain effective and cooperative working relationships with Customers Operations and Finance teams.

Our offer:

Bonuses for your results;
A great office, a friendly atmosphere and a multinational environment. Team-Buildings and Christmas parties;
Meal tickets (15 RON/Day);
Wide range of development and training options (including soft skills and language courses);
Medical Coverage and Dental Discounts
Bookster and Benefits Online for you to enjoy your hobbies.