GLOBAL ORDER TO CASH SITE MANAGER, Location: Bucharest

Angajator: SalesConsulting
Domeniu:
  • Contabilitate Finante
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 19.09.2020
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    — Master’s Degree in Finance/Accounting/Business or other related discipline required;
    — 6-8 Years of Global Operations and team handling experience in OTC processes;
    — Working experience on Oracle, Microsoft Dynamics Navision will be preferred;
    — Must have experience, working in a Shared Services Centre (SSC) environment;
    — Experience managing audit firms through complex and technical situations;
    — Proven track record of successfully managing and developing teams;
    — Strong knowledge and experience with order to cash processes including invoicing, accounts receivable management, bad debt analysis, credit and collections and account reconciliations is required;
    — Understanding of associated treasury and cash management processes and procedures is preferred;
    — Excellent written and spoken English;
    — French / German /Dutch – proficient level;
    — Time management skills;
    — Strong analytical ability and problem-solving skills;
    — Good motivation skills and negotiation skills.

    Responsabilitati

    — Assist with the growth and development of the Order to Cash department;
    — Assist upper management with the implementation of new procedures and policies;
    — Actively engages and lead the company’s business units and impacted functions to adopt and embrace globally standardized processes;
    — Develops and translate the overall transformation strategy into operational goals, objectives, and process roadmaps and identifies necessary resources (people and capital) to support the implementation of these strategies;
    — Publish weekly/monthly/quarterly key performance indicators (KPIs) to stakeholders and executive management;
    — Coordinates the supervisor`s activities in collaboration with the top-management;
    — Participates in cross-functional process and system improvement initiatives;
    — Monitor the day-to-day Order to Cash activities, including but not limited to customer master, credit control, cash application, and AR reporting, ensuring they meet process standards and policy;
    — Establishing and adequate control environment and optimizing the efficiency of the OTC process with a focus to deliver improvement in the working capital of the company;
    — Understand business/strategies for order management and support automation of business process across order management;
    — Continuous Process and system improvement initiatives;
    — Managing customer relationships and dealing with queries and discrepancies concerning the provided accounts receivable services;
    — Provides leadership and responsible for people management matters such as performance evaluations, employee recognition, employee development & training, and employee relations;
    — Ensures workflow and processes are to maximum efficiencies for business necessity (agent breaks, work times, number of outbound collection calls, billing fulfillment, dispute fulfillment, cash application);
    — Organizes and participate in the recruiting, interviewing and hiring process for the Order to Cash Department / Develop recruitment plan and ensure target hiring goals are met;
    — Track record of closely partnering and driving change in concert with corporate management, specifically related to global processes and systems;
    — Prepare and Perform disciplinary actions in collaboration with the department leaders, other supervisors, and the HR Department;
    — Ensures that issues and recommendations concerning programs, tools, projects, products, process, metrics, standards and customers are escalated following order to cash procedures and policies;
    — Report all trends, issues, and escalations to upper management;
    — Performs 1x1 meetings with supervisors/TL and assist team leaders/supervisors with employee meetings;
    — Motivates the team to continuously improve and as act as a single team striving towards process goals and company objectives.

    Alte informatii

    Only the eligible candidates will be contacted. Thank you for your interest!