IoT 2nd Line Operations Engineer

This job is no longer active!

View all jobs Vodafone Intelligent Solutions (_VOIS) active


View all jobs IoT 2nd Line Operations Engineer active on Hipo.ro

View all jobs Engineering active on Hipo.ro

View all jobs IT Software active on Hipo.ro

View all jobs Telecommunication active on Hipo.ro


Employer: Vodafone Intelligent Solutions (_VOIS)
Domain:
  • Engineering
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.10.2020
    Remote work: On-site
    Short company description

    _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

    Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

    _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

    Requirements

    Your day to day:

    To support Vodafone’s key strategic growth areas in Internet of Things, Technology Shared Services requires an experienced engineer to operate and provide Vodafone’s latest technology services of IoT connectivity solutions for global enterprise customers.

    Working for a global IoT market leader, as a 2nd Line Operations Engineer you will be accountable for operating the IoT global data network. The role ensures high availability and optimal performance for the customer experience.

    You will be collaborating with a highly energetic and professional group of individuals and for more details about the role, you can contact the Team Leader.

    Responsibilities

    With us you will:

    • Deliver 2nd line technical support for network applications and systems, provided by a variety of vendors.
    • Support the delivery of new projects and services, designed to cope with the growing IoT service.
    • Provide input for planning, assessment, implementation, rollout and preparation of change requests.
    • Execute or manage incidents, problem and service requests including implementation of workarounds and changes including timely availability of major incident reports for any priority incident and actively driving the implementation of appropriate counter measures.
    • Migrate customer solutions on new IoT platforms.
    • To work with external customers to define requirements, solve technical issues and provide professional services.
    • Working to defined service level agreements and key performance indicators.
    • To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
    • Managing technical service ramp-up (installation, configuration and coordination of setup tasks) for network platforms.


    Apply if you have:

    • Experience in operating and managing Networks Platforms in large-scale enterprise environment.
    • A minimum of 2-3 years’ technical experience in the following technologies: Telecom Core PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (IP/TCP, BGP/ MPLS/ IPSEC/ L3-VPN).
    • Followed or interested in networking courses like CCNA/CCNP.
    • English proficiency (B2-C1).
    • Experience in troubleshooting and configuration of Core PS/IP solutions
    • Basic programming skills in UNIX Shell Scripting
    • Good stakeholders management
    • Strong performance & customer orientation
    • Ability to work across multi-functional and cultural boundaries to deliver results/change

    Other info

    What can you expect from us:

    • Work from home – You can have home office 2 days per week
    • Medical and dental services
    • Life insurance
    • Dedicated employee phone subscription
    • Special discounts for gyms and retailers
    • Annual Company Bonus
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
    • You get to work with tried and trusted web-technology
    • Getting in on the ground floor of an technology changing company
    • Flexible Vacation – Take time off when you need it, we trust you

    Job-uri similare care te-ar putea interesa:

    Remote

    Hybrid

    Hybrid

    Vezi job-uri similare (657)