Customer Operations Representative

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Employer: PTC
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 21.09.2020
    Short company description

    About PTC (NASDAQ: PTC)​

    PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.


    Your Day-to-Day

    - You will process transactions related to orders, revenue, invoices for Services Contracts
    - Work with different stakeholders like Project Managers and Project Coordinators, Customer Billing or Credit&Collections teams
    - You will be part of our department's goals and objectives and our strategic initiatives
    - You will have the opportunity to solve challenging situations for our stakeholders
    - As a member of our team you are encouraged to share ideas within the team in an open, collaborative environment


    Your Skills and Knowledge

    - Able to collaborate in a cross functional and global team environment
    - Comfortable working in fast paced environments
    - Able to deal with ambiguity and can take initiative
    - Comfortable with sharing opinions to improve business and processes
    - Fluent English is mandatory, German is a bonus

    Other info

    Your Team:

    As part of the Global Business Operations team, you will join a leading-edge company with great software technologies & strong market positions, and you will cooperate with all major functions connected to our Organization like Sales and Customer Success, Revenue, Accounting and Credit and Collection.

    We are a fun and open team and we enjoy together the journey within a dynamic, flexible and challenging working environment.

    There is always an opportunity to learn and develop while working with your cross-functional colleagues and stakeholders across our organization.

    Your Impact

    Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful. Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.