AWS Support Engineer

First and foremost we believe in the people on this site. We believe in those who want to develop and grow, both small companies and IT professionals and we know that we can create something beautiful together. We believe in their dreams, we believe in your dreams and we intend to prove the quality of the Romanian IT industry.

English proficiency;
• Advanced experience in using the following technologies:
Amazon Cloud, Digital Ocean, Linode, Azure, and private/public
cloud systems;
• Advanced experience in using different server operating
systems: Windows, Unix, Linux at command line level;
• Cisco 2 command line experience, and distribution;
• Experience in solving advanced problems, detailed analysis
and implementation of solutions;
• Strong experience in supporting large, complex, heavily
virtualized environments using multiple operating systems;
• Technical experience in the following technologies: VMware
vSphere 5.x/6.x;
• Good operational knowledge, capable of reducing,
troubleshooting on Windows, Unix, Linux service;
• Experience with at least one version control system (preferably
Git);
• Experience in creating deployment pipelines: Github, Gitlab;
• Cisco Layer 2 Experience;
• Strong awareness of networking and internet protocols,
including TCP/IP, DNS, SMTP, HTTP, and distributed networks;
• Experience in CDN networking is appreciated;
• SQL / NO-SQL database knowledge is appreciated;
What we bring to the table:
· A fun, flexible and relaxed work environment;
· The chance to be part of an awesome, fun, high- performance team that values work-life balance;
· Attractive salary package;
· A fast-growing company environment, which also means huge personal growth potential and new, challenging projects to work on;
· Support in adapting to the privacy and security industry and learning how to make the most of it;
· Constant training, both in using tools and assimilating new knowledge;
· Central office location;
· Flexible benefits on top of your salary (choose your favorite things from a wide range of options, including medical insurance, courses, and others);

Provide and operate IT infrastructure, networking and monitoring services;
• Ensure high availability and optimal performance of all aspects of customer’s hosted infrastructure;
• Constantly improve and optimize existing ways of working and deliver cost-efficient services of high quality;
• Focus on the constant delivery and integration of the new base products and cloud platforms;
• Develop and maintain Cloud Solutions for large numbers of users simultaneously and in short response times;
• Provide technical support and resolve incidents that occur in the operation of hardware and software cloud systems;
• Execute or manage incident requests, modify and adapt existing cloud solutions, for better performance and experience offered to the teams involved and to the clients;
• Bring new ideas and methods to constantly improve the quality of the existing cloud infrastructure;
• Perform an impact analysis, propose, develop and implement technical solutions related to the basic functionality of the infrastructure and cloud networks having as a final result the resolution of incidents and advanced technical problems;
• Work with external customers to define requirements, solve technical issues and provide professional services;
• Revise the technical and functional specifications of the information systems and implement them in the process of modifying or adapting the hardware and software solutions;
• Participate in the entire development cycle: analysis, design, estimation, development, testing, and deployment;
• Ensure constant testing, monitoring, and improvement to keep products performing and available;