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Customer Support - World Leader in Dental Area
Acest job nu mai este activ!Vezi toate job-urile Talent Stream active.Vezi toate job-urile Customer Support - World Leader in Dental Area active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Farmacie - Medicina active pe Hipo.roVezi toate job-urile in Secretariat - Administrativ active pe Hipo.ro |
Angajator: | Talent Stream |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 23.01.2021 |
Remote work: | On-site |
Talent Stream is looking to join forces and place candidates who:
- Have minimum three (3) years worth of experience
- Throughout their career, have achieved excellent results they are proud of
- Are looking for the right organization where they can make a long-lasting, positive contribution
Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.
Basic education in logistics, dental technician diploma or similar
Minimum 1-3 years of customer service experience in medical, pharma or biotech industry, preferably in a call center or similar, dental experience a plus
Solid computer skills & knowledge with SAP System
Fluent language skills in Romanian & ideally in English
Excellent customer service and communication skills
Attention to details and ability to prioritize required
Energetic, flexible and independent personality with a strong sense for quality-aware
Resolve customer inquiries as needed through telephone contact and/ or written communication by assisting them in problem-solving, planning and execution of stated objectives
Manage various inquiries by accessing the claims processing system (SAP)
Comply with customer service policies and procedures meeting client’s high operational standards
Ensure customer retention and satisfaction by professional customer support management
Follow-up on specific requests made by the doctors on particular casesness
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