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Product Complaint Officer with French
Acest job nu mai este activ!Vezi toate job-urile Wipro Digital Operations and Platforms active.Vezi toate job-urile Product Complaint Officer with French active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Wipro Digital Operations and Platforms |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 19.08.2020 |
Remote work: | On-site |
This is a new exciting role in Bucharest for French speakers, interested or curious to work within a medical device project. This role supports an automated infusion pumps manufacturer to manage product complains from clients. This is a back-office role. What your role will be:
- You will collect complaints regarding the products from all available sources
- You will collect acknowledgement letters from stakeholders and manage the corresponding with the client’s customers (in case of missing information, you will provide extra data and follow-up with the customers)
- You will coordinate sample returns
- You will collect the receipts of the client’s closure letters and forward them to the client’s customers
- You will handle translations (when applicable)
- You have a bachelor’s degree (ideally in a science related field)
- You’re both English and French proficient
- You’re familiar with the Microsoft Office suite
- You have at least 1 year of previous working experience in a customer/stakeholder facing role (ideally in a medical/pharmaceutical/nursing field)
- You communicate effectively
- Fantastic opportunity to work and develop your career in one of the leading international outsourcing companies in a unique and fast-paced working environment
- Professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills)
- Insurance package: medical, life
- Flexible benefits package
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