Operational sales and service representative with Spanish and Italian
Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.Cerinte
Answer all questions and inquiries from dealer and client, mainly administrative and operational;
Processing of Dealer Orders (Order Input, Product Availability Checks, Order Confirmations, Price Letter) in a timely and qualitatively compliant fashion;
Documentation and tracking of all requests in SIEBEL;
Cooperation with credit department on Invoicing (Billing Verification, Credits, Commercial Invoices);
Cooperation with logistics on delivery tracking, warehouse and transportation claims and returns organization;
Response to Dealer Queries (Order Status, Delivery Schedule, Billing Discrepancies, Credit Changes).
Fluent in Spanish:
Fluent in Italian:
Customer Service/Order Management/ Commercial environment experience (min 1-2 years)
Experience in Microsoft Office Package (Outlook, Skype, Word, Excel, PowerPoint);
Experience working with SIEBEL and SAP would be an advantage;
Attention to Details;
Good Interpersonal Skills.
Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential.