Customer Collaboration Specialist

Employer: PepsiCO
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Production
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 23.09.2020
    Short company description

    PepsiCo a intrat pe piaţa romaneasca in anul 2004, achizitionand liderul pe piata de chips-uri de cartofi, compania Star Foods, prezenta in Romania inca din 1993. Astfel, PepsiCo a devenit unul dintre jucatorii principali pe piata de Snacks-uri din Romania.

    Requirements

    • University degree;
    • Min 2 years experience in Supply Chain;
    • Languages: English - medium;
    • Good PC skills (Microsoft Office – good level of Excel knowledge)
    • Strong communication and negotiation skills
    • Proactive attitude
    • Stress resilience;
    • Results oriented;
    • Analytical thinking.

    Responsibilities

    • First point of contact for all Supply Chain activities regarding Order to Delivery flow
    • Manage any customer event or promotional activities in conjunction with Sales, Demand & Supply Planning and other Departments
    • Work with Warehouse, Transport, Invoicing and Credit Control personnel to resolve issues at the point of delivery, subsequent return of stock or pricing/credit related queries
    • Create logistic data sheet for all new listings or changes regarding PepsiCo products in scope for customers in his/her portfolio
    • Support in implementation of project with customers (EDI, collaborative projects).
    • Continuous communication to the customers for any order/portfolio changes (listing, delisting, pricing, promotions, stock availability).
    • Understand and influence the order and demand management process with objective of reducing errors causing customer dissatisfaction, refusal or return of goods