Italian and English speakers wanted

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Vezi toate job-urile Italian and English speakers wanted active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 14.07.2020
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Fluency in Italian
    Advanced English skills
    Previous experience of or aptitude for Customer Service
    Good organizational skills
    A working knowledge of MS Word / Excel
    Excellent communication skills and the ability to remain calm in all situations
    Ability to work on own initiative and under pressure in order to achieve deadlines
    Ability to adapt to a continuously changing environment and procedures
    Important!

    Responsabilitati

    Respond effectively to all customer enquires within given timescales, efficiently and
    Develop services and maintain a full technical knowledge of client products and
    Be able to recognize when a problem or query should be transferred to another department or a more senior member of staff
    Deal with all correspondence as requested/required
    Responsible for logging of all calls accurately and in line with procedure
    Responsible for maintaining and updating all administration
    Consult product manuals and be able to advise customer of appropriate options / solutions