MS Automated Operations Engineer

ROMANIAN SOFTWARE digitalizeaza mediul de business romanesc de peste 23 de ani, fiind unul dintre liderii  de piata si un partener strategic pentru orice client. Peste 750 de businessuri din toata tara folosesc cu incredere colorful.hr, o platforma dedicata de HCM (Human Capital Management). Dezvoltata de compania Romanian Software, colorful.hr automatizeaza procesele de HR din orice companie: Recrutare, Administrare de personal, Pontaj electronic, Salarizare, Training, Evaluarea competentelor, Spatiul personal al angajatului, Comunicarea interna, Managementul documentelor, Bugetare, Travel – aplicatia mobila, IRIS – Asistentul virtual pentru HR.

 
Complementar, ROMANIAN SOFTWARE ofera servicii de externalizare a salarizarii si administrarii de personal, consultanta legislativa in dreptul muncii si asistenta fiscala. Compania se concentreaza si pe servicii de training in domeniul resurselor umane si salarizare, oferind o baza pentru viitorii angajati sau aprofundand cunostintele pentru specialistii care deja activeaza in acest domeniu.

 
In 2023, Romanian Software s-a alaturat grupului SD Worx, principalul furnizor european de solutii de resurse umane si salarizare. Cu o experienta de peste 75 de ani si increderea a peste 84.000 de organizatii din intreaga lume, SD Worx ofera solutii de resurse umane in peste 150 de tari. Ca urmare a acestei integrari, Romanian Software are acces la intreaga gama de software si servicii de salarizare si resurse umane ale SD Worx.

We are looking for a MS Automated Operations Engineer for one of our partners based in Bucharest, a multinational networking and telecommunications company.

✔️Perseverance, interest in documenting and problem solving, practical spirit, informing, helping and developing others, tact, kindness, ambition, self-confidence;
✔️Ease, clarity and coherence in expression;
✔️Analytical technical thinking;
✔️Communication skills.

✔️Alarm monitoring in IT/Telecom networks;
✔️Network surveillance, 1st level restoration and preventative maintenance, troubleshooting and fault analysis;
✔️Correctly assigns tickets to the right group, following processes and procedures specific for each project;
✔️Follow-up on incidents, registered but not solved, escalated to next level support;
✔️Works with the applications for trouble ticket management and other specific project’s tools;
✔️Provides optimal IT/ Telecom network performance in accordance with SLA and KPI agreed with the customer.