IoT VAS Experienced Engineer
Our vision and purpose: “Our purpose is to empower an intelligent, sustainable and connected world. For more than a century, we have been putting smart tools in the hands of people in every sector of our society, creating intelligent technologies that drive positive change. We remain committed to this effort, leaving no one behind.” - Börje Ekholm, President and CEO, Ericsson
So..who is Ericsson today and, how does it support you and the community?
In a world that is increasingly complex, we are on a quest for easy. We are creating game changing technology that is easy to use, adapt and scale, enabling our customers to capture the full value of connectivity.
Find out how our IoT, 5G and automation technology stands ready to unlock a wave of new value
How your expertise will make the difference (Qualifications needed):
Familiar and with a good business understanding of the M2M (machine to machine) landscape;
Experience in Linux, VAS nodes, IP knowledge, SS7 knowledge, Oracle/SQL, ITIL knowledge and scripting skills are considered a plus;
Experience with the interpretation of quality indicators to detect weaknesses and implement corrective actions on the VAS network;
Demonstrating a proactive approach to minimize or eliminate critical situations and an end-user orientation/ Customer orientation with an excellent understanding of service providers/operator’s business requirements - be able to build true client value;
Proficient in English spoken and written at a level sufficient to manage relationships with colleagues and corporate organizations with which it is connected;
Coping in a constantly evolving environment; flexible and responsive to changing work patterns and demands;
Effective communicator, both written and verbal, and having the ability to work within a global, remote workforce, independently and in a team environment.
You will be a Support Engineer in the 2nd Level Assurance VAS team. The role is to support the production of the VAS systems of the Ericsson Device Connection Platform (machine-to-machine services).
Included in the scope is also maintenance of auxiliary equipment with purposes like back-up, log management, network performance monitoring, and management.
Previous Ericsson technical node knowledge is needed since offered training will be offered, but to a limited extent, while the candidates are encouraged to be up and running within weeks of efficient being offered the role.
Manage the Ericsson DCP Core VAS area within the service domain of our clients; this includes VAS nodes like SMSC, GMPC, Radius, Provisioning Gateway, Terminal Servers, NTPs;
Administrate and monitoring of VAS and impact analysis for standard/emergency changes;
Management and implementation of new automatic scripts;
Verify and support the implementation of configuration changes at the request of the customer or when is needed for performance reasons;
Coordinate and work together with other teams such as 3rd line of support, Engineering, R
Provide work instructions and improvements of the processes;
Actively participate in the problem management process when vital;
Cover 24x7 On-Call duty on request for the assurance teams.
Benefits to suit your dreams
Contract type: full time;
25 vacation days/year;
WFH & Flexible Working Hours;
Medical & life insurance and career plan mentoring;
Driven referral bonuses for recommending your friends to work at Ericsson;
Flexible benefits from your favorite brands available on flexible benefits portal and gym subscription (available in flex benefits together with a series of other options);
Internal learning platform to develop your knowledge, skills, and competencies & curated external content articles, videos, courses, podcasts, and books from external libraries such as Plural sight, Big Think, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);
In the case of travel, daily allowance, transport, and accommodation will be paid by the company;
Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.