Seller Performance Analysts Manager

Grow Faster.

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

At eMAG, a set of strong principles guide our daily work: we understand the client, we think like a successful entrepreneur, we make decisions supported by data, we assess the impact of our projects, we act responsibly, we support each other and we grow with the business. They define us and help us become the favorite shopping destination for our clients.

Almost 6000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

Let’s meet if you have these skills:

1 -2 years in a similar role;
Previous Team Management Experience;
Online ecommerce experience is a plus;
Strong Microsoft Office skills [Excel, Word, Power Point];
Strong communication skills (oral and written) both in Romanian and English;
Positive attitude, eager to learn;
Excellent problem-solving skills, critical thinking and analytical skills;
Interest in setting up and improving processes;
Demonstrated ability to translate customer needs into business and product requirements;
Detail-oriented and strong follow-through.

What will you do in our team?

Coordinate the team of analysts within Seller Performance Department in Marketplace, overviewing the behavior of all Marketplace sellers;
Be a business partner for the Seller Performance teams, providing them with data-driven insights and advice to optimize their recommendation for the marketplace sellers;
Lead the team to identify new data correlations, increase the speed and accuracy of the reports and improve support offered to the business teams;
Drawing conclusions based on big data analysis as a base for business decisions;
Coordinate the team to prioritize and manage a high volume of projects, reports, dashboards and other business insights;
Generate value for Seller Performance teams, improving the tools, capabilities and partnering with cross functional teams to drive business growth and client satisfaction;
Encourage the team to identify low performance, in depth analysis on the main reasons and evaluate the impact of improvement measures taken by the team;
Implement measures to analyze the performance of all the sellers and support for business decisions on whether to continue, improve or cancel;
Acquire an in-depth knowledge of all aspects relating to ecommerce (Commercial, Marketing, Operations)
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions;
Track and report business development results, analyze data, interpret reports and sustain presentations;
Demonstrate excellent time-management skills and the ability to work independently, while using departmental resources, policies and procedures.
Prepare ad-hoc reports and draw conclusion related to profitability, actual vs. budget, product availability, active promotions, inventory levels, etc. based on requests from commercial management team;
Proactively engaged in coordinating team activities related with business requirements;
Analyze huge sets of data, make correlations, draw valid conclusions and define personalized action plans;
Follow up constantly on all established improvement methods and make sure they happen in due time;
Actively participate in commercial activities and meetings;
Prepare financial calculations to support commercial initiatives;
Participate in commercial activities improvement initiatives (identification, review of systems design, specifications and workflows);
Offer support for the Marketplace Seller Performance Team (account management, seller development, account health).

Enjoy the benefits of working with us:
Competitive salary;
A flexible budget for meal tickets, internal tourism, retirement plans, foreign languages courses or various other options;
A medical subscription at Medicover or Medlife;
Discounts at various partners: banking, mobile, dental medicine, wellness or coffee houses;
The Bookster library - you choose what you want to read and you’ll receive the books at the office;