Junior Collections Representative

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We are looking for a Junior Collections Representative to join our Internal Finance team.

You will dive into the following responsibilities:

• Daily manual calls to past due customers
• Be logged into the predictive dialer system and be available for incoming answered calls
• Bring back the past due clients and advertise the products of the company
• Follow up and approve with new accounts referred by overdue customers daily
• Maintain e-mail communication between the company and overdue customers
• Be logged in dialer application and be available for calls from the inbound queue
• Handle any other tasks provided by the supervisor
• Daily reporting& updating of the accounts
• Assists in billing and invoicing customers

• +6 months in credit, customer service and/or collections experience in a financial B2B/B2C environment
• Basic Excel Knowledge
• Very good English communication skills, both oral and written
• Spanish - beginner/intermediate
• Ability to prioritize workflow to meet department objectives
• Flexibility and patience to accept and embrace change.
• Integrity, effective negotiation skills, results orientated, drive to learn and improve.

• International company with international mindset
• Unique team spirit and informal work environment
• Flexible working hours and WFH opportunity
• Welcome gift
• Training opportunities and career growth program
• Work with talented and collaborative coworkers who will support you and help you grow
• Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month