Customer support - proiect franceza / germana
PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.
• B2 level of French language; C1 level German;
• Experience: Background in Customer Support in either retail or contact centers
• Focus on Customer Loyalty
• Motivation: Highly motivated and passionate about connecting to the customer
• Openness: Growth mindset, open to new ideas, embrace feedback & coaching and challenge our beliefs to deliver exceptional customer experience
• Communication: Strong verbal and written communication skills
• Professionalism and teamwork: good people and interpersonal skills to build effective relationships. Maintain calmness under pressure
• Analytical: Attention to detail and ability to interpret information making sound recommendations
• Knowledge retention: ability to learn and retain knowledge of our products or services.
• Supporting our Customers: Inbound/Outbound Phone, Chat, Email, understand our customers to provide workable solutions
Program: 10:00-19:00, L-S