Customer Care & Bill Inquiry Specialist with German

What will you do?

• Communicate directly with the customers and resolve customer's inquiry through inbound calls and chat
• Facilitate chat/phone request for Billing Issues
• Deliver professional and on time, service to all customers
• Inform customers on additional Billing services

• You are fluent in German and have a conversational level of English
• You 6 months experience in Telecommunications and/or Internet Service Provider Companies
• You are proficient in MS Office (Excel, Outlook, Word, PowerPoint)
• You are an efficient communicator
• You have attention to details and analytical skills

• Work alongside a team of specialists and access custom training that help improve your professional skills
• Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it;
• Access to a global network of knowledge and resources;
• Continuous learning and exposure to disruptive business and new challenges;
• Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription.