Junior Collector with English

• Mandatory fluency in English
• At least one year experience in collection
• Working knowledge of local statutory obligations
• Ability to actively engage stakeholders, clients and other staff to ensure processes are executed consistently
• Ability to motivate and influence others both in finance and operational teams
• Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations
• Strong interpersonal, communication and negotiation skills
• Experience with Oracle or similar ERP system

• Day to day client collection for a defined project portfolio
• Executes the standardised collection process for a UK & Ireland portfolio
• Executes standard processes across all locations
• Implements best practice to drive collection efficiency and effectiveness
• Delivers key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders
• Executes collection processes and best practices for all billing types.
• Interact with collection leaders regarding matters related to working capital.
• Embraces an environment that encourages maximum productivity and service effectiveness, professional development, open communication and teamwork.
• Undertakes appropriate training and knowledge transfer across all relevant business processes.
• Delivers results in alignment with EMIA’s financial targets.
• Adheres to all Sarbanes-Oxley, internal policies, audit procedures and regulations to ensure full compliance; monitors established control points.
• Has a working knowledge of key statutory impacts on the collection process