Support Engineer, graduate role part of Microsoft Aspire Experience 

Employer: Microsoft
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 09.07.2020
    Short company description

    It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

    Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

    In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

    If shaping a better, more exciting future is what motivates you, you’ll be in good company.

    Find out more about Jobs at Microsoft Romania and apply.

    Requirements

    Ideally pursuing or within one year of graduation from a Bachelor or a Master’s degree;
    Excellent command in English/German/French/Spanish etc. - ideally two of those languages;
    Availability to work a full-time schedule;
    Competency in Analytical Problem Solving;
    Relationship building and good communication skills;
    Project Management skills – ability to plan, execute and forecast actions in advance;
    Passion for technology;
    Client facing experience will represent an advantage;
    Strong analysis, problem-solving and decision-making skills.

    Please ensure you are uploading your CV (in English) in order to be considered for the role.

    Responsibilities

    Key responsibilities:

    Using technical expertise and excellent communication skills, Support Engineers are responsible to fix real time issues, collaborating directly with the customers and other support professionals to help customers solve business problems. Support Engineers are great problem solvers with keen analytical skills, who love working with industry leading technologies and are excellent communicators, asking good questions and demonstrating empathy.

    Other info

    We offer:

    Full time position with real responsibilities and impact from day one;
    Strong personal and career development support within the Microsoft Aspire Experience (peer and mentoring program, trainings, coaching);
    Inspiring worldwide meetings, interaction with peers in workshops and trainings;
    Cooperation with the finest in the business;
    Opportunities to travel and enjoy experiences;
    Tools and knowledge to steer your long-term career in your preferred area;
    Market leading salary package including a wide range of benefits;
    Dynamic and prestigious work environment;
    The best tools and technologies at your fingertips.

    About Microsoft Aspire Experience Program

    You will also be part of our Microsoft Aspire Experience that will give you a unique opportunity to start your professional career with global technology leader and learn from the finest in the business.

    We believe that work is a place for exploration, creativity, innovation and professional growth. It’s about being inspired and motivated to achieve extraordinary things which leave a lasting impact.

    We will help you start strong at Microsoft, build your global network, and drive your career. This opportunity is focused on ensuring that you receive the professional development early to help you accelerate your impact in role and that you have the tools and knowledge to steer your long term career. You will be part of the global community, you will gain leadership exposure, world class trainings and the opportunity to take on challenging work and realize your full potential.