Client Experience Intern with German for 10 months|Madrid, Spain

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Employer: AIESEC in Romania
Domain:
  • Customer Support - Client Service
  • Marketing
  • Job type: internship
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Cluj Napoca
  • Timisoara
  • nationwide
    Updated at: 11.06.2020
    Short company description

    AIESEC este o organizatie studenteasca existenta la nivel global, structurata ca o platforma de oportunitati pentru tineri, care isi desfasoara activitatea in 126 de tari si teritorii, si in peste 1000 de centre universitare. Organizatia este condusa in intregime de studenti si are ca obiectiv principal dezvoltarea de lideri care sa aducă un impact pozitiv in societate. In acest scop, membrii ei lucreaza pe arii precum Resurse Umane, Finante, Marketing sau Vanzari, au sansa de a coordona echipe, de a crea proiecte si de a face stagii de voluntariat sau internship-uri profesionale în oricare din tarile in care AIESEC este prezent. Organizatia exista in Romania din anul 1990, infiintandu-se in Bucuresti iar mai apoi deschizand alte 15 comitete locale in alte 13 orase din Romania, si anume in Arad, Brasov, Constanta, Cluj, Craiova, Galati, Iasi, Oradea, Pitesti, Sibiu, Suceava, Targu-Mures, Timisoara.

    Requirements

    Backgrounds
    Computer Sciences
    Marketing

    Skills
    Salesforce
    Project Management
    Training
    Presentation Skills
    Sales
    Windows PC Usage
    Internet Usage
    Digital Marketing
    Facilitation

    Languages: English advanced, German advanced mandatory

    Age limit: 30 years

    Responsibilities

    Role description
    The internship role focuses on making our local markets and customers feel supported with different engagement opportunities. The intern will play a key role in localization of our customer training and training/communication materials, deliver various presentations and training sessions to ensure best experience for our clients. Additionally to that the intern will play a vital role in facilitating and coordinating.

    Main activities
    Coordinate and deliver Success Live sessions and Office Hours

    Localizing existing and future training materials to improve clients satisfaction

    Support and facilitate various Client User Groups and Client facing activities

    Gain significant knowledge of the Cornerstone system

    Prepare Client Newsletters, Monthly digests and other communication materials

    Prepare client engagement data analytics and share with the management team

    Help in preparation of client conferences

    Manage Client Virtual Communities

    Other info

    Company: Cornerstone OnDemand

    This opportunity is organized by AIESEC and you will receive support from AIESEC in Romania branch as well as AIESEC in Spain.

    Salary: 2000 Euro gross

    AIESEC will provide you support such as: application support, arrival pickup, accommodation support, leadership development seminar and cultural integration activities.

    Opportunity fee: a fee of 250 euro will be paid but ONLY after being accepted by the company

    Duration of internship: from 1st September 2020 to 7th June 2021

    Location: Madrid, Spain

    Only 1 spot left

    Once you make the application an AIESEC representative will contact you as soon as possible and provide to you more information and guidance. Please make sure to check your inbox or spam mail in for the next 3 days after your application.