Order Management Specialist
Technology is a playground for ideas!
Vodafone Shared Services Romania is the place to make them come to life.
If you want to invest more in a career rather than just a job,
Meet us, Join us, Grow with us!
We stay hungry and true to our core values by recruiting people who are fun, passionate, open, and question everything.
Reflect on what your motivation is to come on board! We’re eager to hear your story.
We live and thrive in an ever-changing environment where creativity and productivity are key, within working hours, of course.
We need a colleague that has outstanding customer experience and is able to coordinate multiple work streams. Italian/Spanish/French/German on an intermediate level would be a plus.
Are you ready to know how Vodafone connects the world?
We will teach you the foundations of fixed networks and you will contribute to an ever-growing digital society.
For this we prepared an induction process to help you accommodate to the role and to boost your performance with trainings recognized worldwide.
Raising official orders towards international suppliers and ensuring that the created Purchase orders and the order forms contain correct technical details of the service that will be delivered;
Technical checks at delivery stage (location check, patching, prebuild check, router staging, ports status, VLAN check)
Active participation on the installation call with the IP and field engineers, ensuring the circuit is correctly identified and connected to the equipment;
Proactive communication towards internal stakeholders including Customer Delivery Managers for Major Deals.
Daily and weekly reporting updates within the relevant systems in order to enable the kick-off of billing towards the customer.
Stakeholder management: coordination of all the teams involved in the delivery : Field engineers, Carriers, Data & Voice engineers, Global Order Desk, Global Ordering Offshore, NCR;
Project coordination: act as SPOC for the delivery, installation, activation of multiple sites for the same customer
Sounds like the perfect job? We’ve got even more to offer:
Work from Home – You can get to work remotely from anywhere you choose – 2 days per week
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
You get to work with tried and trusted web-technology
Getting in on the ground floor of an technology changing company