Azure Authentication Support Engineer

Employer: Microsoft
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Timisoara
  • Updated at: 03.06.2020
    Short company description

    It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

    Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

    In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

    If shaping a better, more exciting future is what motivates you, you’ll be in good company.

    Find out more about Jobs at Microsoft Romania and apply.

    Requirements

     This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.



    The Support Engineer is a critical role in the resolution of highly complex, technical, and escalated support incidents related to supporting customer development and deployments. 



    Experience and Skills required: 

    B.S. degree in C.S. or E.E. or equivalent MCSE + I/ MCSD / MCDBA (preferred Graduate degree in C.S. or E.E. or equivalent) 
    Windows System Administrator with good Active Directory knowledge and troubleshooting skills 
    Strong knowledge of Microsoft Windows Servers and Client Operating Systems 
    Troubleshooting skills in AD FS (Active Directory Federation Services) 
    Troubleshooting skills on at least one of the Microsoft Synchronization Engines, FIM/MIM, DirSync, AADSync or AAD Connect  
    Troubleshooting skills in Network and DNS 
    Knowledge related to Microsoft Office 365 Cloud Services/Azure Active Directory 
    Solid foundation and background in Microsoft products and technologies 
     

    Responsibilities

    The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations; will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management within customers, Partners, and Microsoft.

    We are looking for talents that:  

    Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting.  
    Demonstrate critical thinking, strong communication skills and ability to develop strategic on going customer relationships.  
    Enjoy team work, and actively contribute to their peer group as well as our customer account teams. 
    Are available for weekend shifts during EMEA hours periodically, if necessary.

    Other info

    Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. We will invest in your health and financial future, and encourage you to pursue your interests and passions away from the office. Our products and technologies help you balance life away from the office and enable you to manage your schedule efficiently. 

    Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.