Support Engineer

Employer: Microsoft
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 06.06.2020
    Short company description

    It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

    Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

    In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

    If shaping a better, more exciting future is what motivates you, you’ll be in good company.

    Find out more about Jobs at Microsoft Romania and apply.

    Requirements

    This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.



    The Azure  Engineer is a trusted advisor to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical problems. Frequently, these problems will not only be technically complex, but will also require a customer oriented mindset. You will have a chance to contribute to keeping up and running various environments for some of the world’s largest companies.

    Knowledge of IIS configuration and how HTTP requests are handled by IIS.
    Knowledge of either .NET Framework or .NET Core and how to develop ASP.NET applications using C# and VB.NET
    The ability to troubleshoot complex web application issues in an often ambiguous environment.
    Knowledge of HTML and CSS.
    Understanding of programming concepts such as call stacks, threading, synchronization, async patterns, performance-related concepts and debugging.
    Familiarity with Azure services and offerings is a plus.
    Ability to thrive in a strong team environment focused on providing a consistently high level of customer service in a challenging environment
    English language essential both spoken and written

    Responsibilities

    You will represent Microsoft in front of the customer and resolve technical issues involving Microsoft products and services.
    Act as a technical focal point in relationships with other companies.
    Exhibit leadership through personal responsibility, accountability and teamwork.
    Occasionally manage critical situations on technical and relationship level.
    Use trace analysis or debugging skills to analyze problems and develop solutions to meet customer needs.
    Demonstrate strong interpersonal and communication skills, while working with diverse audiences including IT professionals and admins, developers and management.

    Other info

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.



    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.