Customer Loyalty Trainee - Nestlé Needs YOUth

Employer: Nestle Romania
  • Customer Support - Client Service
  • Internship
  • Management Trainee
  • Job type: temporary
    Job level: Student/Graduate
  • Updated at: 04.03.2021

    Are you ready to take the next step in your career? Join us for a 1-year, full time experience! You may be perfect for the role if you are:

    • A student or fresh graduate
    • Curious, patient, attentive, goal-oriented and positive
    • Comfortable to work with a high end luxury brand putting customers first
    • An excellent communicator, speaking flawlessly both in Romanian and in English
    • A good user of Excel and Power Point
    Candidates with previous internship or volunteering experience will have an advantage. As a Customer Loyalty Trainee you will:
    • Interact with customers, developing the right attitude and skills specific to each channel
    • Learn to develop and maximise sales by handling the customer purchase
    • Provide Back-Office support regarding contract and customer data management
    • Handle coffee machine questions/issues: diagnose machine problems, solve the customer’s difficulties by phone or set in motion the appropriate maintenance procedure
    • Raise valuable customer insights to management: feedbacks, insights, ideas of innovation
    • Identify some areas of improvement in processes, tools, organisation, speech, services
    Join us and you will:
    • Start every morning with your favorite Nespresso blend
    • Receive a monthly income of 1900 lei net (this includes the salary and meal tickets)
    • Have access to thousands of books from the Bookster library
    • Have a medical subscription with Medicover and a Group Personal Accident & Sickness Insurance Program with Generali
    • Participate at various development programs
    • Have a 1-year work contract, with the possibility of extension

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