Customer Loyalty Trainee - Nestlé Needs YOUth

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Employer: Nestle Romania
Domain:
  • Customer Support - Client Service
  • Internship
  • Management Trainee
  • Job type: temporary
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 06.04.2021
    Remote work: On-site

    Are you ready to take the next step in your career? Join us for a 1-year, full time experience! You may be perfect for the role if you are:

    • A student or fresh graduate
    • Curious, patient, attentive, goal-oriented and positive
    • Comfortable to work with a high end luxury brand putting customers first
    • An excellent communicator, speaking flawlessly both in Romanian and in English
    • A good user of Excel and Power Point
    Candidates with previous internship or volunteering experience will have an advantage. As a Customer Loyalty Trainee you will:
    • Interact with customers, developing the right attitude and skills specific to each channel
    • Learn to develop and maximise sales by handling the customer purchase
    • Provide Back-Office support regarding contract and customer data management
    • Handle coffee machine questions/issues: diagnose machine problems, solve the customer’s difficulties by phone or set in motion the appropriate maintenance procedure
    • Raise valuable customer insights to management: feedbacks, insights, ideas of innovation
    • Identify some areas of improvement in processes, tools, organisation, speech, services
    Join us and you will:
    • Start every morning with your favorite Nespresso blend
    • Receive a monthly income of 1900 lei net (this includes the salary and meal tickets)
    • Have access to thousands of books from the Bookster library
    • Have a medical subscription with Medicover and a Group Personal Accident & Sickness Insurance Program with Generali
    • Participate at various development programs
    • Have a 1-year work contract, with the possibility of extension

    Applying to this job ad you give your consent for your information to be processed by Nestle Romania.
    Please read the Personal Data Processing Policy, Nestle Romania >>

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