Payments Analyst - shifting schedule

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Angajator: Blue Chameleon Tech
Domeniu:
  • Contabilitate Finante
  • Customer support - Client service
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 05.06.2020
    Scurta descriere a companiei

    Located in the bustling city of Bucharest,
    Blue Chameleon Tech is a hub of international marketing and tech enterprise.

    Cerinte

    Essential Skills Required:
    • Experience in online gaming is a plus
    • Knowledge in payment processors/providers
    • Very keen to details
    • Able to communicate effectively
    • Can think logically and analytically
    • Amenable to shifting and jumping schedule depending on shift necessity
    • Ability to work independently with minimal supervision
    • Good organizational skills needed to manage a high volume of assigned cases

    Working Hours:
    • Shifting
    • 7 days coverage with night shifts from time-to-time

    Responsabilitati

    • Perform in-depth analysis on every withdrawal
    • Learn and understand the relevant terms from the brand’s Terms & Conditions
    • Identify winnings that were generated by breaching the terms
    • Process, decline and allocate withdrawals
    • Investigate deposit issues reported by the customers
    • Constantly communicate with payment providers
    • Inform and deal with customers regarding payment concerns
    • Execute in-depth payment method checks and identify high risk transactions