Customer Service & order fulfillment Specialist
Acest job nu mai este activ!Vezi toate job-urile GiGroup Romania active.Vezi toate job-urile Customer Service & order fulfillment Specialist active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | GiGroup Romania |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 27.07.2020 |
Remote work: | On-site |
We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.
Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.
Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.
For our client, we are looking for a Customer Service & order fulfillment Specialist in Bucharest.
· Expert in PowerPoint, proficient in Excel;
· Proficient in written and verbal English (Japanese or German language skills are a plus);
· Project management skills, able to propose, facilitate and follow-up on BU/Function initiatives
· Problem solving and analytical skills (both quantitative and qualitative);
· Having experience with project/program management in a cross-functional and international environment.
· Make sure critical customer feedback is captured and shared with relevant stakeholders across the company;
· Enhance sources and collect valuable customer feedback from across the company;
· Communicate critical customer-driven data and insights to relevant stakeholders;
· Continuously acquire feedback from business, including the management team, on the focus area of VOC to improve User Experience and/or BU Operation;
· Make proposals for new initiatives to BU management based on VOC feedback or analysis (VOC initiatives);
· Support BU management in prioritizing VOC initiatives based on factors including significance, urgency, cost & benefit and risks;
· Regularly analyze customer feedback collected from across the organization and summarize and extract management implication.
If you are interested, you are invited to send your resume.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Order Management Specialist Aplica fara CV | |
Senior Customer Experience Specialist (12M) with French and Spanish Hybrid Aplica fara CV | |
Service Desk Agent with English Aplica fara CV | |
Vezi job-uri similare (210) |
Raporteaza eroarea la