Service Desk Technician with French and English
This job is no longer active!View all jobs EVERIENCE Romania activeView all jobs Service Desk Technician with French and English active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs IT Hardware active on Hipo.roView all jobs IT Software active on Hipo.ro |
Employer: | EVERIENCE Romania |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 22.02.2021 |
Remote work: | On-site |
EVERIENCE Romania is present in Timisoara since 2013 and received in 2019 the 1st prize for High Tech companies on the local market.
Our main activities:
Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Salesforce, Cegid and for client-specific applications
IT Service Desk (40%): Providing Premium experience in IT support for 250 000 users of Windows, Windows 10, Office and Office 365
BPO (20%): Externalization of business processes, back-office activities within our specialization
Join and grow with EVERIENCE!
Choose a job that makes sense among our current opportunities.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Spoken languages: advanced French and English.
Availability to work in shifts
- Provide first line IT technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service
What we offer:
Permanent contract
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Night shift bonus
Taxi ticket for night shift
Training opportunities
Regina Maria medical package
Copayment 7Card
Extra vacation days
Massage at the office day
Fruits on the house
Relocation package
Job-uri similare care te-ar putea interesa: |
|
---|---|
IT Technician Support EOS and ESI with French Timisoara, | |
IT Help Desk Consultant 1st level with French Timisoara, | |
Travel Officer with French - Remote job Timisoara, | |
Vezi job-uri similare (180) |
Raporteaza eroarea la