Service Engineer HVAC
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The Service Engineer, covering West Romania area (located in Cluj, Alba, Sibiu) will have as main responsibilities:
- Field service work for start-up, maintenance and repair: field interventions, clients’ notification, planning of visits and organising and scheduling subcontractors and HQ technicians
- Technical support remotely (by email or phone) and/or on site: technical analysis and reports, documentation.
- Pre Sales support to Sales Engineers and Service Sales Engineers: field visits to clients’ sites to understand project requirements, technical analysis and report, product spare parts and materials selection, project costing to complete quotations for repairs, upgrades, start-ups and maintenance.
- Train Dealers on trouble shooting, repairs and new products and train clients on new product after start-up / commissioning
- Higher education in mechanical or electro technical engineering & refrigerant education
- Several years of experience as service specialist in the HVAC/R (air conditioning, refrigeration, ventilation, cooling) business field with focus on direct expansion, VRV and / or chiller and AHUs and proven track on maintenance and repairs
- Personal refrigerant handling certificate (AGFR)
- Good communication & organizational skills, proactive customer minded approach
- Excellent problem analyzing and solving skills and ability to work under pressure
- Driving license and flexibility and willingness to travel extensively more than 40% of the time
- Good knowledge of English, native Romanian