Support Engineer HSM
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Angajator: | Huf Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 21.04.2020 |
Remote work: | On-site |
Responsibilities:
- Onboarding of customer
- Analyze and solve customer requests/incidents
- Documentation of solutions in a knowledge database
- Support operations managing backend
- Participating in our support team with stand-by for emergency duty (home office)
- Strong engineering or IT operations background and the urge to master both disciplines
- Good communication skills and enjoy supporting customers
- Analytical mindset
- Very good knowledge of English language
- Experience in cloud and container services
- Experience in incident management preferable
- Competitive salary package & benefits
- Excellent career development opportunities
- Cooperation and exchange of experiences with our experienced colleagues
- Be part of a friendly environment
- Health and wellness benefits
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