Support Engineer HSM

Angajator: Huf Romania
Domeniu:
  • Inginerie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Arad
  • Lugoj
  • Timisoara
  • Actualizat la: 01.04.2020


    Responsibilities:

    • Onboarding of customer
    • Analyze and solve customer requests/incidents
    • Documentation of solutions in a knowledge database
    • Support operations managing backend
    • Participating in our support team with stand-by for emergency duty (home office)
    Skills and experience:
    • Strong engineering or IT operations background and the urge to master both disciplines
    • Good communication skills and enjoy supporting customers
    • Analytical mindset
    • Very good knowledge of English language
    • Experience in cloud and container services
    • Experience in incident management preferable
    We are company that is both, a family company and a family managed company, in which each member of staff experiences appreciation and is supported and developed. Our numerous programs for further development are an important part of this philosophy. Also, we offer you:
    • Competitive salary package & benefits
    • Excellent career development opportunities
    • Cooperation and exchange of experiences with our experienced colleagues
    • Be part of a friendly environment
    • Health and wellness benefits