Travel Consultant Agent Evening Shift

Employer: DYNINNO Travel Services
Domain:
  • Customer Support - Client Service
  • Tourism
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.12.2020
    Short company description

    DYNINNO Travel Services LLC is part of an international DYNINNO Group of companies that has active facilities in the Philippines, Colombia, Egypt, India, US, UK, Russia, Romania, Latvia, and Moldova. We use cutting-edge technologies to excel in our Travel, FinTech, Entertainment, and IT business divisions.
    DYNINNO Travel Services LLC has started its operations in Bucharest in 2020 and has rapidly grown to 20 employees with plans to grow to over 50 qualified Travel Consultants in 2021.
    Our associates are the driving force of our business. We coach our employees in the latest sales techniques and teach them how to use the unique tools that make us leaders of the industry. It’s a great place to kickstart a professional life and we’re constantly working on turning talents into future leaders.
    At DYNINNO Travel Services LLC, we provide a strong and stable environment in which real talent is appreciated and rewarded, enabling people to develop professional qualities and achieve great things.

    Requirements

    Ideal candidate:

    Travel Consultant position demands a positive and constructive view of interacting with others. There will be a high percentage of time spent interacting with and successfully catering to a wide range of people from diverse backgrounds.
    This job requires a healthy Customer orientation vs. Result orientation balance.

    Our requirements are:

    - Advanced English level.
    - Availability for evening shifts.
    - Hard effort and fast adaptability.
    - Quick learning skills.
    - Impeccable Customer focus.
    - Top-level Attention to detail and Situational awareness.
    - Relentless desire to grow professionally and financially.

    Responsibilities

    - Processing new customer inquiries - Cooperating with incoming customers to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations.
    - Providing extended service - Making sure customers are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills.
    - Facilitating deals/sales - Supporting the process for customers with professional insight and expertise.
    - Developing professionally - Growing the level of expertise via attending extended training courses and seminars.
    - Market networking - Supporting existing and exploring new contacts in order to maintain a stably-evolving customers’ database.
    - Travel software activity - Engaging with global consolidators to research and deliver the best solutions to customers in a designated Travel software.

    Other info

    Being a DYNINNO Travel Services employee means holding yourself to the highest level of professionalism. We use the latest trends and tools to provide every associate of the company with a platform to grow and evolve. We help inspiring leaders to create their own high-performing teams. We embrace continuous innovation to come up with new ways of engaging our customers and addressing their needs in a meaningful way.

    - Very motivating income - Being in full control of your own exceptional bonuses with an unmatched, market-leading incentives scheme. Good base salary of RON 2,300 NET plus no limits on incentives (best performers average EUR 1,500 NET).
    - Engagement with a global travel organization - Operating in a modern and dynamic team where everyone’s opinion matters.
    - Hands-on experience with industry-defining innovative trends - Getting to learn and use the latest in Travel and Customer service.
    - Extensive Promos & Bonuses program - Rewarding those who go the extra mile.
    Guaranteed development - Becoming your own team’s leader in as short as 6 months.
    - Team-building events - Having fun and bonding with colleagues and teammates.
    - Digital approach - We believe in the power of the digital world. Everything, from professional courses to e-book corporate libraries is available online, anytime, and anywhere.
    - Participation in global-scale projects - Creating an impact on our international facilities by the exchange of ideas, participation in innovative programs, and traveling to various locations.
    - Regina Maria medical insurance.
    - World-class office in District 1, Bucharest, Romania.