Transmission Service Delivery Engineer

Employer: Huawei Enterprise Romania GSC
Domain:
  • Internet - eCommerce
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 31.05.2020
    Short company description

    Huawei Enterprise Romania GSC focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation.

    Our Enterprise GSC offers 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish and German) and IT platforms used by our engineers to solve our customers’ problems. Huawei Enterprise Romania GSC is made of several teams: Marketing & Channel Support Center, Customer Care Representatives, Spare Parts Center, Network Operation Center, Technical Assistance Center and Remote Delivery Center.

    In Romania we have 2 offices, located in Bucharest and Timisoara, with over 150 HCNP (Huawei Certified Network Professional) and HCIE (Huawei Certified Internetwork Expert) employees.

    Requirements

    Requirements:

    Availability to travel abroad 50% of the time;
    Good spoken and written English;
    Experience with Transmission planning and optimization;
    -Experience with Transmission Network Planning and Optimization, Protocol Analysis in Project WDM & SDH;
    -Experience with project deployment;
    -Experience in Transmission product base station survey;
    -Being able to plan basic base station engineering parameters;
    -Being able to communicate with the customer to confirm the engineering parameters;
    -Being able to make corresponding base station design documents based on project requirements;
    -A good dose of patience;
    -Good communication skills;
    -Willingness to learn and to evolve;
    -Flexibility and adaptability.

    Responsibilities

    Responsibilities:

    -Responsible for on-site project delivery;
    -Responsible for project deployment of Enterprise business equipment, including device installation, testing, PAC, etc.;
    -Responsible for supported project issue handling, version upgrade, etc.;
    -Offer assistance and troubleshooting guidance for field engineers during implementation or maintenance activities;
    -Provide detailed information on how to set up, configure or upgrade transmission products and their features.

    Other info

    Offer:

    -Motivational salary package and annual performance bonus;
    -Gym discounts;
    -Private Medical Insurance;
    -Paid 4 hours leave per month;
    -Flexible work schedule;
    -Opportunity to work on shifts;
    -Weekly fruit day;
    -Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
    -Life time learning environment and tools;
    -Hands-on experience and lab testing;
    -Great amount of Product Documentation;
    -Access to a unified Knowledge Base where you can find technical cases encountered by all our engineers around the world;
    -Opportunity to contribute to the Knowledge base and be part of a growing Huawei Engineers community;
    -Opportunity to go abroad on business trips to customer site and offer onsite support (after gaining some relevant working experience with Huawei products).