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Employer: DK Global Recruitment
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 02.04.2020
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Advanced level of English, and French (both written and verbal);
    • At least 6 months of experience in Outsourcing/Shared Service Center environment;
    • Excellent interpersonal and communication skills to help our community in a tactful and diplomatic manner;
    • Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities;
    • Strong investigative ability, internet research, organizational, and analytical skills;

    Responsibilities

    • Educate users on how to maintain security and safety while using customers platform responsibly;
    • Maintain Subject Matter Expertise of either Account and Content Integrity, Payment Fraud or User Knowledge operations to successfully complete core work and escalations;
    • Demonstrate ability to comprehensively document investigations;
    • Understand our risk systems and investigate account patterns through data analysis;
    • Work with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes, etc;
    • Maintain high levels of confidentiality while performing investigations

    Other info

    Benefits

    • Christmas bonus
    • medical services
    • life insurance
    • MyFlexBen Program – a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform:
     Private Pension Plan;
     Learning and development opportunities (including foreign languages trainings);
     Meal Vouchers & Gift Vouchers
     Tourism Vouchers & Tourism offers in Romania;
     Smart experience (Skydiving, Archery, Horse-riding, Laser tag, Escape Room, etc);
     Transportation (Bus/Subway subscriptions, gas station cards etc)
     Special offers vouchers & products (Children & Parents, Sport & Wellness, Telecom & IT, Fashion, Hobby, etc).


    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.