JUNIOR COLLECTIONS SPECIALIST

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Employer: ManpowerGroup CZ
Domain:
  • Insurances - Financial Intermediaries
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 21.04.2020
    Remote work: On-site
    Short company description

    For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line.

    Requirements

    • Bachelor's/Master's degree is required
    • Proficiency in spoken and written English (min. B2/C1)
    • Knowledge of Finnish/Dutch/Spanish/Italian/French/Danish/Swedish/German/Portuguese is a huge advantage
    • A minimum of 6 months of working experience within an SSC or customer care
    • Previous experience in collections (or receivables) is highly advantageous

    Responsibilities

    • Collecting funds that are overdue from customers by using a variety of collection methods
    • Identifying reconciliation differences and disputes and following up on them
    • Reviewing Customer Accounts and communicating with customers through calls, e-mails to help settle payments
    • Respond to customer inquiries regarding past due accounts and providing account information
    • Issuing invoice copies and statements to customers
    • Preparing reports, or extracting invoices to assist Collection specialists to settle the payments

    Other info

    Why join us?

    • Competitive remuneration
    • Opportunity to grow and learn new things
    • New and very enjoyable work ambiance
    • Extra holidays
    • Bonus life and medical insurance packages
    • Meal vouchers

    Please note, that this opportunity is available for candidates who are already residing in Bucharest and are available to start ASAP!

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