French Payroll Implementation Analyst for Small Business

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Employer: Automatic Data Processing (ADP) Romania
Domain:
  • Customer Support - Client Service
  • IT Software
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.05.2020
    Short company description

    Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

    Requirements

    Knowledge and Skill Requirements:

    An understanding of the client's trade, business and organisation
    (payroll calculations, law and human resources)
    Accounting knowledge
    Customer relationship management
    Good speaking skills
    Meeting leadership
    Project management
    Time management
    Client portfolio management
    Good interpersonal skills
    Good oral and written communication skills
    Analytical skills and an ability to summarise
    Languages: French/English, both oral and written
    Organised, rigorous and independent
    Working within a team
    Dynamic and responsive.

    Responsibilities

    Job Summary:

    Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

    The analyst implements the payroll specifics for the PEGASE Enterprise platform's new clients.

    He/she is the client's privileged partner, helping the client analyse and implement payroll regulations in accordance with legislation in order to guarantee the highest level of service.

    As part of his/her mission, he/she aims to satisfy clients while ensuring uninterrupted service when the client's file is sent to the client recurring service team.

    Responsibilities:

    Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

    In this respect, he/she must carry out the following actions:

    Analysis of the client's organisation (information channel, interface, etc.),
    Analysis of payroll rules and drafting of an analysis report,
    Configuration of regulatory settings.
    Developing, testing and optimizing the IS according to the customer's specifications
    Transfer of data and counters
    Definition and supply of liaising documents
    Establishment of the client's first payroll (entry, verification and reporting)
    Sign off with client
    Transfer of file to client recurring service team

    Reports & Performance Metrics:

    On time delivery of assigned tasks
    Quality control reports
    NPS

    Training:

    French Payroll training (classroom training)
    SBS Payroll Implementation Process training (classroom training)
    Pegase application training (virtual).